1. Purpose
This policy governs acceptable use of the Domestix platform and related services.
Users must use the platform lawfully, responsibly, and respectfully at all times.
2. Prohibited Conduct
The following activities are strictly prohibited on the Domestix platform.
Users may not:
- commit fraud;
- impersonate others;
- submit false information;
- misuse payment systems;
- abuse customers or providers;
- upload unlawful content;
- interfere with platform operations;
- distribute malicious software;
- scrape platform data;
- access accounts without authorisation.
3. Provider Conduct
Providers may not:
- misrepresent qualifications;
- submit fraudulent documentation;
- engage in abusive conduct;
- solicit payments outside approved systems where prohibited;
- misuse customer information.
4. Customer Conduct
Customers may not:
- abuse or harass providers;
- create unsafe working environments;
- discriminate unlawfully;
- misuse ratings systems;
- request unlawful activities.
5. Messaging & WhatsApp Usage
Users may not use Domestix communication systems to:
- send spam;
- distribute scams;
- send unlawful marketing;
- harass users;
- impersonate others.
Users remain responsible for compliance with applicable communication laws.
6. Security
Users may not:
- attempt unauthorised access;
- interfere with infrastructure;
- test vulnerabilities without permission;
- overload systems or APIs.
7. Fair Usage
Domestix reserves the right to:
- monitor usage;
- apply restrictions;
- suspend abusive activity;
- protect platform stability and safety.
8. Enforcement
Domestix may take the following actions in response to violations of this policy:
⏸️
Account Suspension
Temporary or permanent suspension of platform access.
🚫
Access Termination
Permanent removal from the Domestix platform.
🗑️
Content Removal
Removal of reviews, listings, or any offending content.
🔍
Investigation & Reporting
Activity investigation and referral to authorities where unlawful conduct is identified.
9. Changes to this Policy
Domestix may update this policy from time to time.
Continued use of the platform constitutes acceptance of updated terms.